A handbook of commercial correspondence
- 1a. ed. 2a. reimp.
- Oxford Oxford University Press 1984
- 280 p.
Contents: Structure and presentation; Content and style; Enquiries; replies and quotations; Orders; Payment; Complaints and adjustments; Credit; Banking; Agents and agencies; Transportation and shipping; Insurance; Telegrams, cables and telex; Miscellaneous correspondence; Memorandums and reports.